Acıbadem At your Home | Online Doctor Appointment

How to apply for “Online Doctor” ?

You simply have to complete the basic steps using one of the channels mentioned below to receive this service.

Click the Online Doctor button on the upper right part of the website or click the Online Doctor Appointment button on the home page in the mobile application.

Select the hospital, Service, and Doctor, or if you know your doctor's name, click the doctor to view your doctor's available hours.

Select the available hour you want to book an appointment and complete your appointment process.

Enter www.acibadem.com portal.

Select the hospital and service you request for an Online Doctor. (If you do not select any hospital, you will be directed to our nearest hospital.)

Fill in your contact information (Name, surname, date of birth, phone number, e-mail address).

Our call center agent will call you, confirm your appointment information, and begin your appointment process.

Or call our Call Center directly at 444 55 44

Our call center agent receives your request, fills a form for you, and initiates your appointment.”

The Things You Need To Know

If you have a private insurance which covers this service

If you do not have private insurance or if it does not cover this service

You can send payment with mail order method or 3D secure system using your credit card.

You can make a wire transfer if you prefer to pay in cash. (IBAN numbers will be sent to your party via mail / SMS. Your appointment approval will be sent to you by sending an SMS or by call when the money transfer is completed.)

Online Doctor Appointment Step by Step

Create Your Online Doctor Appointment or Fill In The Request Form
Login Acıbadem Online Web or Mobile Application.

Click the Online Doctor button on the top right of the website or click the Online Doctor Appointment button on the home page in the mobile application. You can select the Hospital, Service, and Doctor or if you know your doctor's name, click the doctor to view the available hours of doctor. Select the hour you want to book an appointment and complete your appointment.

Enter www.acibadem.com

Select the hospital and service you request for an Online Doctor Examination. (If you do not select a hospital, you will be directed to our nearest hospital.) Fill in your contact information (Name, surname, date of birth, phone number, e-mail address). Our call center agent will call you, confirm your appointment information and initiate your appointment process.

Another option, call our Call Center at 444 55 44

Our call center agent receives your request, fills a form for you, and initiates your appointment.”
Your Appointment is Created After Your Application is Approved SMS message or e-mail is send to you just after approval of your appointment( after the completion of provision or payment procedure).
Online Doctor calls you at the Appointment Date For Online Doctor Examination, you must download Acıbadem Online mobile application and log in at once. Make sure your notification settings are enabled. You will be notified when your doctor calls you via Online Video. Then click the notification regarding the green answer button on the call screen to attend Online Doctor Examination. On the other side to participate in the meeting is by clicking the JOIN button next to your appointment information on My Pppointments page on Mobile Application. The JOIN button turns active when your doctor calls you.
Duration of the Appointment Duration for a standard online appointment is 20 minutes just like physical examination.

If Physical Examination is Necessary The physician may order physical examination during online appointment in accordance with your health status. In this event, the provision or payment is cancelled, and provision or payment is only requested for examination in outpatient clinic.
If Your Physician Writes A Prescription Your physician may prescribe medicines; you may see this prescription from Acıbadem Online application, show the prescription to your pharmacist from the screen of your phone or share it with your pharmacist via e-mail, whatsup etc. Not using a hard copy prescription allows you to take precautions for yourself and your loved ones regarding hygiene.
If Radiologic Workup is ordered You will be invited to the hospital if your physician decides that the radiology workup is necessary.
If Laboratory Tests are Ordered If your physician deems laboratory tests necessary;
- Provision/approval is done by us if you have private insurance which covers the service.

- Methods such as mail order, 3D Secure with credit card or wire transfer for cash payment are used as it is mentioned above if your insurance does not cover the cost.

- Our mobile health team arrives to your home/location and performs the sampling procedure after the payment or provision. No additional cost is requested for sampling procedure at home settings.
If a Control Appointment is Necessary You can also make your control appointment with video call. In this event; "Online Doctor” appointment is arranged. Our patients who received outpatient clinic appointment service can also conduct their control examinations via online doctor.
If this service is covered by your insurance, provision approval is obtained by our party.

Quick Application

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Principles of Online Physician Appointment

Dear patient; “Online Physician Appointment” service has been developed to meet your basic health requirements when you cannot leave the house and present to our hospitals under these extraordinary conditions in our country and around the globe. Our physician will listen to your complaints, order examinations if he/she deems necessary according to your complaints or –if he/she decides that a physical examination is necessary- he/she can recommend stopping the “online physician appointment process” and making an appointment for physical examination. Our purpose for this service is to prevent delayed diagnoses and treatments to cause more severe disorders in the subsequent weeks and to provide recommendations regarding complaints of our patients who have chronic diseases and are followed up by our party. This service should never be considered equal to a process that covers physical examination made at hospital settings and your expectations should not be in this direction. Moreover, your identity details, complaints, medical documents –if any- are accepted as your own and will be processed in accordance with Personal Data Protection Law. The video talk is within physician-patient privacy, it will never be recorded, also, recording the video talk by our patients will be deemed breach of physician-patient privacy. You will be called by our Call Center as soon as possible to confirm your application and complete your procedures after your application is approved.

How to apply for “Online Doctor” ?

The Things You Need To Know

Online Doctor Appointment Step by Step

PREGNANCY/PRENATAL HOME VISIT WITH ULTRASONOGRAPHIC SCREENING AT HOME

PEDIATRIC EXAMINATION AND VACCINATION AT HOME

EXAMINATION (FOR ALL SPECIALITIES) AT HOME

NURSING AND INTERVENTIONS AT HOME

Quick Application

Principles of Online Physician Appointment